Privacy Policy

This policy explains how Alchemē Holistic Health Ltd collects, uses and protects your personal information when you visit this website, sign up to our newsletter, or book a consultation.
Who we are: Alchemē Holistic Health Ltd, company number 15409275, registered in England & Wales. Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Contact: hello@alchemeholistichealth.com.
What we collect: contact details you give us via our website, WhatsApp or email; your email address if you sign up to Letters from Alchemē; health information you share with us before and during consultations, used only to provide safe, appropriate care; and basic website usage data via cookies — see our Cookie Policy.
Why we collect it: to respond to your enquiry and arrange appointments; to provide safe, personalised treatment; to send Letters from Alchemē, only if you’ve opted in; and to keep accurate clinical records as required by our professional and insurance obligations.
How long we keep it: clinical records are kept for the period required by our insurer and professional body. Newsletter details are kept until you unsubscribe.
Your rights: you can ask to see the information we hold about you, ask us to correct or delete it, or withdraw consent at any time. Contact hello@alchemeholistichealth.com.
Concerns: if you’re ever unhappy with how your data has been handled, please tell us first so we can put it right. You also have the right to raise a concern with the Information Commissioner’s Office at ico.org.uk.